How do I manage my pension?

Veolia
Last updated: 
October 16, 2023
My Pension Tracker is a secure website provided by Isio, where you can get access to your details online and see the value of your Veolia pension.

Through My Pension Tracker, you can:

  • View the value of your pension online.
  • Get an illustration or current value.
  • See your latest benefit statement or payslip.
  • Update your personal details.
  • Make changes to your investments.

Please note that your membership reference is always your user name when logging in to My Pension Tracker.

You can find your membership reference on the front of the Welcome booklet sent to you by Isio. It starts with four letters followed by a seven-digit number.

You will only be asked to confirm your email address when first registering for the site, or when resetting your login details.

Click here to login.

Lost your login details?

To access My Pension Tracker you’ll need a user name, password and memorable word. You should have received these login details already, but if you no longer have these items, please call Isio on 0800 1223 590 (Freephone).

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The nomination window for Member Nominated Trustee Director is now closed.  

Please contact veolia@isio.com if you have any further queries on this.

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About you

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Your application

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This is your chance to share:

  • Why you want to become a Member Nominated Director
  • Skills and experience that might help you in the role
  • Your current role (or former role if you’re a pensioner member)
  • Any pensions or investment experience
  • Examples of where you’ve: represented the interests of others; made decisions after reviewing complex information; held a position of responsibility (in or out of work); acted in an unbiased way; developed and applied new skill.
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Important information

Your Nomination Form and covering letter should be received no later than 5pm on 23 February 2024.

If shortlisted for the role you may be asked to provide additional information before being invited for an interview with a Selection Panel. The Selection Panel will tell you more about what’s involved and assess your suitability for the position. Once all interviews have been conducted the Selection Panel will contact all nominees to let them know the outcome.

If there are more suitable candidates than positions, the Veolia Pensions Department will hold a reserve list to be used in the event of an unplanned MND vacancy becoming available between planned nomination processes. Unsuccessful nominees will be able to re-apply in the future.

Thank you for your nomination.

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FAQS
Who can nominate themselves as a MND?

You can nominate yourself for the role of MND if you’re an active, deferred or pensioner member of the Veolia UK Pension Plan or the Veolia Energy Pension Scheme (the Schemes).

The Trustee is committed to encouraging equality, diversity and inclusion and would like to be truly representative of our members. The Trustee believes a diverse Board will often make better decisions. This will be taken into account during the selection process. If you want to nominate yourself you should reasonably expect to remain in one of the above categories for at least three years due to the term of the MND role and the training and commitment required.

Is anyone excluded from becoming a MND?

You can’t become a MND if:

  • you have an unspent conviction involving dishonesty or deception; or
  • you’ve been previously made bankrupt and the bankruptcy has not been discharged; or
  • you’re currently disqualified from being a company director.
What will I do as a MND?
  • You’ll help manage the Veolia Pension Schemes, acting prudently, responsibly and impartially and always in the best interest of members. You might be involved in member communications, legal matters, investment decisions and the Scheme’s finances.
  • Full training will be provided so you can gain knowledge and understanding of trustee duties, pensions law, investments and how the Schemes work.
  • Your training will include completion of The Pensions Regulator’s Trustee Toolkit within six months of being appointed - this will give you the skills and knowledge you need to complete your role as a MND. You can find out more at www.trusteetoolkit.com
  • Within 18 months of becoming a MND you should also have completed The Pension Management Institute Award in Trusteeship.

You’ll attend four Trustee meetings in London each year and any additional ad-hoc meetings that arise. Expenses are covered. Meeting papers are viewed online and some meetings may be held remotely, so you’ll need access to a reliable internet connection and be comfortable using IT software. If you don’t work for Veolia we’ll provide a Veolia email address.

How long is a MND appointed for?

The period of office for a MND is initially three years. The Board may, at its discretion, extend this for a further three years if the MND agrees. The MND’s appointment could be terminated early by:

  • Resignation from notice;
  • Removal by agreement of all the other Trustee Directors.
Do MNDs have help?

Although the duties of a MND are significant, the Schemes have lots of expert advisers (such as actuaries, investment consultants and lawyers) to support them, as well as the internal team at Veolia.