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Your enquiry has been sent to Premier's administration team who will look into your question. Please note that it can take between two and ten working days to respond to enquiries. If your question is urgent, please call us on 0800 122 3200 (+44 203 727 9850 from outside the UK). Our lines are open between 9am and 5pm, Monday to Friday. Please have your membership reference to hand whenever you contact Premier as we will need this to identify your record.
Pension scams can be hard to spot. Scammers can be convincing and financially knowledgeable, with credible looking websites, testimonials and materials that are hard to distinguish from the real thing.
Visit the ScamSmart pages of the Financial Conduct Authority (FCA) website to learn about; how a pension scam works; the different types of pension scam; pension scam warning signs; four steps to protect yourself and what to do if you think you’ve been scammed. These are some useful sites to help you protect yourself from pension scams:
The Pension Regulator’s (TPR) pension scams guide
FCA information on transfers from defined benefits schemes
TPR, FCA and the Money and Pensions Service transfer warning
Veolia Pensions website
This information website is provided for the members of the Veolia UK Pension Plan and Veolia Energy Pension Scheme.
If you have any questions about your pension, or would like any more information, please contact Isio.
Get in touch with Isio
Phone: 0800 1223 590
Email: veolia@isio.com
Post: Isio, PO Box 108, Blyth, NE24 9DY